Spoken Coursework Essays

Spoken Coursework Essays Spoken Coursework Essay Spoken Coursework Essay It must be remembered that it is the beginning of the busiest time of year in the retail industry and we all should be glad its only an annual event. As sales assistants. We must be prepared. From good old Argos to useful Whsmiths, as it wont be easy for the following three months and many preparations have to be made in every shop, yes that includes you workers in the body shop as well. In this what could be branded a crisis I hope you wont mind if I address the workers in Queensgate at great length today.I hope that you all will make allowance for the small amount of energy you will have at the end of each and every day. I would say to you the Xmas temps, as I have said to my full time workers We have everything to offer, jumpers, jackets, skirts and, accessories! This should never be forgotten even at difficult times and repeat it in your head if you have a memory problem.We have in front of us an ordeal of the most stressful kind. We have before us long da ys of struggling and hard work, yes for a change you really will be working for your money. I warn you sales assistants who have luckily not worked at Christmas time before and probably wont again after this; it is not a walk in the park, more like a trek. Please make allowance for the customers who manage to have a lack of patience and no manners as they left them at home, at this time of year; I assure you they are not always like that.You ask what is our policy? I will say: it is to get through this, with persuasion, stock knowledge and friendliness. With all our training on the new chip and pins and telephone systems if we work together, we can do it!You ask what is our aim? I can answer in one word: sales, lots of sales what ever it takes to get them, sales in spite of how tired your are, sales however long and hard it takes to persuade the customer, for without sales, there is no point to our job. Getting lots of sales must become an aim in our lives for the following 3 months .While you are here I might as well also inform you about the January sales that shall begin straight after Christmas. I have great sympathy for the workers of Next who may have to start work at 5 in the morning and you other shop workers should be grateful. But that doesnt mean that work will be any less easy in any other shop a Sale is a Sale. All customers have one thing on their mind, getting what they what and there not bothered about the rest of the items, which they dont want. Yes your shop floor will become messy but you need to do your best to keep it tidy and not give up and leave the mess. Because just like at Christmas your aim is still to get sales, sales that may mean a bonus for you or a even a pay rise.But I take my task with a smile on my face and hope in my heart. At this time I feel entitled to claim the aid of you all and I say Come let us go forth together with our can I help faces on these mad Christmas shoppers will not, I repeat will not get the better of us!